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| A NEW WAY TO ENTER |
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GET IN THE GAME WITH MOBILE ONLY TICKETS! |
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Entering the stadium is now easier. With our improved digital tickets you don’t need a paper ticket to enter any more – which means no more worries about leaving your ticket behind, losing your ticket, etc. Instead, use your phone to access your ticket. You’ll scan it at the gate as if it was a physical ticket – and you're in! |
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DELIVERY |
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Order your tickets online and choose mobile delivery on the shopping cart page. You will receive an email or a text with a link to your tickets. Open the email on your phone and tap the link of the event name you wish to add to your digital wallet. |
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ADD |
| Click on button to add to your digital wallet. It is recommended that you save your tickets on your phone to ensure quick and easy access to your tickets when at the gates.
Note: Barcode will NOT appear. |
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MANAGE |
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If you can’t make it to the event, you can either TRANSFER your tickets to friends and family or RESELL your tickets on our partner StubHub directly from your phone. |
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BARCODE |
| Barcode will appear 48-hours before the start of the event. Mobile ticketing provides heightened security by identifying lost, stolen, or counterfeit tickets.
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PRESENT |
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Present your mobile ticket on your phone at the gate. Gate attendants will scan the barcode directly from your phone. Each mobile ticket should be kept secure and treated like any other valid ticket. |
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Frequently Asked Questions
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+ Why the transition to digital ticketing?
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Adopting digital ticketing is all about improving the fan experience with quick and convenient entry into the venue, reduces the risk of lost, stolen or counterfeit tickets, and allows you to manage, transfer or sell your tickets at any time directly from your smartphone. |
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+ Can I have multiple tickets on the same mobile device? |
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Yes. You can view all of your tickets by swiping left or right on your smartphone. We highly encourage you to transfer a ticket to each member of your party to allow for the easiest entry and access throughout the venue. |
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+ Why doesn’t my barcode appear?
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| Your ticket has a valid barcode and it will appear 48-hours before the event start time. |
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+ What if I lose/delete my ticket delivery email?
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| Simply log in to your MSU Ticket Account to reissue your tickets and receive a new email. |
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+ What if my guest(s) and I arrive at the venue at different times?
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You'll need to transfer a ticket to each member of your party. This allows you and your guest(s) to arrive at the venue at your own convenience. Once the ticket transfer offer has been sent to your guest(s), they will receive an email instructing them to accept the tickets and add it to their digital wallet. |
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