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A NEW WAY TO
ENTER BEGINNING IN JANUARY 2020
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GET IN THE GAME
WITH
ENHANCED MOBILE TICKETING!
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Entering the
arena is now easier. With our enhanced digital tickets you don’t need a
paper ticket to enter any more – which means no more worries about
leaving your ticket behind, losing your ticket, etc. Instead, use
your phone to access your ticket. You’ll scan it at the gate as if it
was a physical ticket – and you're
in!
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DELIVERY
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Order
your tickets online and choose mobile delivery on the shopping
cart page. You will receive an email or a text with a link to
your tickets. Open the email on your phone and tap the link of
the event name you wish to add to your digital wallet.
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ADD
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Click on
button to add to your digital wallet. It is recommended that you
save your tickets on your phone to ensure quick and easy access
to your tickets when at the gates. Note: Barcode will NOT appear.
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MANAGE
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If you
can’t make it to the event, you can either TRANSFER your tickets
to friends and family or RESELL your tickets on our partner
StubHub directly from your phone.
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BARCODE
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Barcode
will appear 48-hours before the start of the event. Mobile
ticketing provides heightened security by identifying lost,
stolen, or counterfeit tickets.
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PRESENT
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Present
your mobile ticket on your phone at the gate. Gate attendants
will scan the barcode directly from your phone. Each mobile
ticket should be kept secure and treated like any other valid
ticket.
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Frequently
Asked Questions
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+ Why the transition to digital ticketing?
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Adopting
digital ticketing is all about improving the fan experience with
quick and convenient entry into the venue, reduces the risk of
lost, stolen or counterfeit tickets, and allows you to manage,
transfer or sell your tickets at any time directly from your
smartphone.
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+ Can I have multiple tickets on the same mobile
device?
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Yes. You
can view all of your tickets by swiping left or right on your
smartphone. We highly encourage you to transfer a ticket to each
member of your party to allow for the easiest entry and access
throughout the venue.
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+ Why doesn’t my barcode appear?
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Your
ticket has a valid barcode and it will appear 48-hours before the
event start time.
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+ What if I lose/delete my ticket delivery email?
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Simply
log in to your Purdue Ticket Account to reissue your tickets and
receive a new email.
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+ What if my guest(s) and I arrive at the venue at
different times?
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You'll
need to transfer a ticket to each member of your party. This
allows you and your guest(s) to arrive at the venue at your own
convenience. Once the ticket transfer offer has been sent to your
guest(s), they will receive an email instructing them to accept
the tickets and add it to their digital wallet.
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